Effective date: January 1, 2026
1. Who we are
Dunebright Knit Studio provides online and live knitting education. You can contact us at [email protected] or +1 (415) 555-0182.
2. Information we collect
- Account data: name, email, and hashed password if you register.
- Transaction data: purchased courses, pricing, and billing metadata (processed by our payment provider; we do not store full card numbers).
- Usage data: pages visited, device type, and approximate region to improve course delivery and site performance.
- Support data: messages you send via the contact form.
3. How we use information
- Provide and improve courses and coaching.
- Process payments and fulfill orders.
- Communicate about classes, updates, and policy changes.
- Maintain site security and prevent misuse.
4. Legal bases
We process data based on consent, contract performance, and legitimate interests such as improving functionality and preventing fraud.
5. Cookies
We use essential cookies for authentication and analytics. You can accept or decline using the cookie banner. See controls in the footer on every page.
6. Sharing and transfers
We share data with service providers for payment processing, analytics, email delivery, and hosting. Providers are bound by confidentiality and security obligations. We do not sell personal information.
7. Data retention
We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your rights
- Access, rectification, deletion, and portability of your personal data.
- Object to or restrict certain processing.
- Withdraw consent at any time without affecting prior lawful processing.
To exercise rights, contact us at [email protected]. We may verify your identity before responding.
9. Security
We use encryption in transit, access controls, and regular reviews. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
10. Children’s privacy
Our services are intended for users aged 16 and older. If you believe a child provided us information, contact us and we will take appropriate action.
11. Changes
We may update this policy to reflect changes in law or our services. We will post updates on this page and adjust the effective date.
12. Contact
For questions about this policy or our data practices, email [email protected] or call +1 (415) 555-0182. For terms governing your use of the site, see our Terms.